Corrections Policy
How Skin Candid
corrects and updates content.
Skincare information changes. Research develops, formulas are revised, safety guidance is updated and products become unavailable.
This policy explains how Skin Candid investigates possible errors, records meaningful changes and keeps published guidance current.
Core principle
Material changes should be visible—not silently overwritten.
When a correction changes the meaning, safety guidance, recommendation, evidence interpretation or practical decision, Skin Candid should record that change clearly.
Minor spelling, grammar, formatting and readability edits may be made without a public correction note when they do not alter the substance.
Types of editorial change
Different changes require different levels of documentation.
Factual correction
An inaccurate statement, date, ingredient detail, product fact or source interpretation is corrected.
Evidence update
New research, professional guidance or regulatory information changes the strength or meaning of a claim.
Safety update
Warnings, contraindications, adverse effects, pregnancy guidance or escalation advice materially change.
Recommendation change
A product or routine is upgraded, downgraded, removed or reassigned to a different audience.
Formula or product change
A reformulation, regional version, packaging change, discontinuation or availability issue affects the page.
Clarification
The original wording was technically correct but could reasonably mislead or confuse readers.
How reports are handled
Correction reports are reviewed before a page is changed.
Report received
A possible issue is identified by a reader, reviewer, editor, source update or internal audit.
Scope checked
The exact page, statement, source, formula version and possible reader impact are identified.
Evidence reviewed
Relevant sources are checked and specialist review is requested when the issue involves medical or safety content.
Decision recorded
The issue is classified as no change, minor edit, clarification, correction or material update.
Page updated
The content, trust record, review date, claims and internal links are updated where necessary.
History published when needed
Meaningful changes receive a public summary while operational details remain internal.
Urgent changes
Safety concerns receive priority.
Possible errors involving contraindications, pregnancy, medication interactions, serious adverse effects, treatment claims or delayed professional care may be escalated immediately.
A page may be temporarily edited, restricted or unpublished while the concern is investigated.
Public change history
Readers should understand what changed and why.
A public change note may include
- Date of the change
- Previous position or wording
- New position or wording
- Reason for the change
- Relevant evidence or safety trigger
- Reviewer or approval status where appropriate
Internal records may include
- Operational notes
- Reviewer comments
- Draft history
- Source-check details
- Commercial or legal review notes
- Internal workflow decisions
Readers receive the information needed to understand a meaningful correction without exposing private operational notes or personal data.
What may be corrected silently
Not every edit changes the editorial record.
Spelling and grammar
Typographical or grammatical edits that do not change meaning.
Formatting
Layout, spacing, heading, accessibility or mobile-readability improvements.
Broken internal links
Replacing or repairing links without changing the recommendation or evidence.
Minor clarity edits
Rewording that preserves the original meaning and does not alter the reader’s decision.
Product and commercial changes
Commercial relationships do not prevent corrections.
Reformulation
A product recommendation may change when the formula, strength, filters or regional version changes.
Availability
Discontinued, unavailable or persistently out-of-stock products may be replaced or removed.
Affiliate status
Tracked links may be removed or changed without altering the independent editorial conclusion.
Sponsorship
Payment does not prevent correction, qualification, withdrawal or removal when accuracy requires it.
Review dates
Updating a date is not enough.
A page should not receive a new “updated” date unless the content, sources, review record or relevant product information has actually been checked.
Substantive pages may show the last literature review date, last editorial review date and next scheduled review separately.
Submitting a correction
Useful reports include specific evidence.
Please include the page URL, exact statement, reason for concern and a reliable supporting source where possible.
For product issues, include the market, exact product name, formula version, packaging or retailer information that may have changed.
What readers can expect
Not every report results in a change, but serious reports are investigated.
We may
- Correct the page
- Add clarification or limitations
- Request specialist review
- Temporarily remove content
- Change a recommendation
- Record a public change note
We may also conclude
- The original statement is supported
- The cited source does not apply
- The issue concerns a different regional version
- The proposed change would be misleading
- More evidence is needed
- No substantive correction is required