Contact Skin Candid
Questions, corrections
and honest conversations.
Contact Skin Candid about editorial questions, possible errors, product changes, commercial partnerships or general feedback.
We read every serious message, but response times may vary while the site is in its launch stage.
Main contact
Email Skin Candid
For all current enquiries, use:
Please include a clear subject line and the relevant page URL when your message relates to published content.
Choose the right subject
Help us understand your message quickly.
Editorial question
Use the subject line “Editorial Question” and include the page title or URL.
Correction request
Use “Correction Request” and explain the possible error, supporting source and affected section.
Medical or safety concern
Use “Medical Content Concern” for possible inaccuracies involving safety, contraindications, treatment or escalation advice.
Product update
Use “Product Update” for reformulations, discontinuations, regional-version changes or retailer issues.
Advertising or sponsorship
Use “Commercial Enquiry” and include the brand, market, proposed format, timeline and budget.
Privacy request
Use “Privacy Request” and describe the request clearly without sending unnecessary sensitive information.
Corrections
Found something inaccurate or outdated?
Useful correction reports help us improve the site and maintain a meaningful change history.
Please include
- The exact page URL
- The statement or section in question
- Why you believe it may be inaccurate
- A reliable supporting source where possible
- Any relevant regional or formula details
What happens next
- The report is reviewed by the editorial team
- Medical or safety concerns may be escalated
- Relevant sources are checked
- Material corrections may be recorded publicly
- Minor formatting changes may be corrected silently
Important boundary
Skin Candid cannot diagnose your skin by email.
Messages asking for personal diagnosis, emergency advice, prescription decisions or individual treatment plans cannot be answered as medical care.
For urgent, severe or worsening symptoms, contact an appropriate healthcare professional or local emergency service.
Commercial enquiries
Partnership proposals must respect Skin Candid’s editorial boundaries.
Brands, retailers and agencies may contact Skin Candid about advertising, sponsorships, newsletter placements, educational campaigns or commercial collaborations.
Include in your proposal
- Brand and company name
- Product or service involved
- Target market and audience
- Proposed format and deliverables
- Timeline and budget
- Claims or compliance requirements
Please understand
- Payment cannot buy rankings
- Positive conclusions are not guaranteed
- Accurate criticism cannot be suppressed
- Commercial content must be labelled
- Skin Candid retains final publication control
- Unsuitable partnerships may be declined
Response expectations
Clear messages receive the fastest review.
Editorial and correction messages
Messages with exact URLs, quoted text and reliable sources can be reviewed more efficiently.
Commercial messages
Generic mass outreach without a clear proposal may not receive a response.
Product submissions
Sending or offering a product does not guarantee review, coverage, inclusion or recommendation.
Privacy and sensitive information
Do not send medical records, identification documents or unnecessary personal data by email.
Contact email
hi@skincandid.com
Use this address for editorial, commercial, privacy and general enquiries until separate departmental addresses are introduced.